Topics / Presentations
- Applying limited
resources to support HP, RCA, Trending, Self Assessment and evaluating
Operating Experience is a concern to most companies. What improvements have you
made in your process as a result of reducing resources?
- How do you turn
an enormous amount of data into useful information? Quite often trend reports
present reams of data in the form of graphs and charts without providing useful
information to management. Are your trend reports helping you to improve?
- More training,
longer procedures are often recommended corrective actions to address human
performance problems. Do your corrective actions bring about improved
performance?
- Today’s program
managers must please bosses that have different agendas, goals and
expectations. How do you please different agendas?
- Nuclear power
plant performance is scrutinized from many angles, INPO Performance Indicators,
NRC Cornerstones, Maintenance Rule, NEIL, just to name a few. Compiling,
processing, and presenting performance data, which is often redundant, is time
consuming and costly. Is there an easy way to manage different information
demands?
- Most root cause programs require an effectiveness review to verify the
corrective actions eliminated the causes for the event. How do you measure
corrective action effectiveness? What do
you do if the corrective actions are not effective?
- There are a
variety of programs and methodologies that are commonly used for event
investigations. How good are your investigation tools? Have you solved a long standing problem
through a more in-depth analysis or new process?
- Event prevention
is the key to improved performance. INPO and various utilities have developed
human performance tools and techniques that can be used to prevent events. How
good are your human performance error prevention tools?
- Achieving
management and employee alignment on human performance issues is often a
concern. Is your work place aligned?
- Being fit for
duty is a key element in preventing human performance errors. The NRC is
proposing new rule making for work hours. How will this new rule affect your
work place?
- Measuring the
effectiveness of your self-assessment program. Do you have a robust method to
measure the effectiveness of your self-assessment or benchmarking
programs? How do you know your
self-assessment program is earning its keep?
- Would you be
willing to lead a group discussion on significance levels of issues? How many levels are there in the industry at
the average plant? How consistent are we
in our definitions?
- How do you
leverage informal self-assessments? How can we maximize leanings from those
informal assessments?
- Translating areas
for improvement into effective recommendations. Do you have trouble selling
your recommendations?
- Selling
Corrective Actions. The best corrective actions are no good unless they are
accepted and implemented.
- INPO is finding
weaknesses in use of OE during their assessments. What can you do to make your
OE program more affective?